Refund & Cancellation Policy

This policy applies to paid business plans of adiMAIL by Adimyra, operated by Adimyra Systems. Personal addresses are free and have no charges.

Free trial

New business subscriptions may include a free trial. You will not be charged if you cancel before the trial ends.

Cancelling

• Cancel any time from Admin → Plan and billing. Closing your organisation cancels the subscription too.
• Paid subscriptions stay active until the end of the current billing period, then stop renewing. You will not be charged again.

Refunds

• Monthly plans: no refunds for a billing period that has started.
• Yearly plans: if you cancel within 7 days of a yearly charge, we refund the full amount. After 7 days, no refund is due for the current year.
• If you were charged in error or twice, we refund the extra charge in full.
• Approved refunds are returned to the original payment method through Razorpay within 5–7 working days.
• For every refund we issue a credit note against the original invoice. You can see it next to your invoices in Admin → Plan and billing.

Taxes

When we charge GST, the GST amount is shown at checkout and on your invoice, and the GST on any refund is returned with it (the credit note shows it). Otherwise prices are final and no tax is added.

How to ask for a refund

Write to care@adimyra.in from your account's billing email with the invoice number. We reply within 2 working days.